In addition to flexible work opportunities, many of these jobs offer company benefits and a comfortable salary. Many freelance customer service jobs pay by the “productive” or “engaged” minute. That means you’re paid for the time you https://remotemode.net/ spend on a call or responding to someone’s chat message — but not when you’re sitting at your desk waiting to get calls or messages. And, yet, you’re generally required to stay available during the hours you selected regardless.

We’ve highlighted several of those below, starting with three companies that will hire you as an employee and pay for benefits. We’ve included in these one well-advertised site that we suggest you avoid. Know that most independent contractor sites pay by the minute, so their “hourly” pay equivalents should be viewed with a grain of salt. To get the job, browse the open job directory and apply online. Pink Callers is a customer service agency offering you a remote Customer Service Rockstar job. Develop the skills you need to land a job at your own pace while earning a credential for your resume.

Online application checklist

That said, potential customer service representatives need to be careful. That’s because there are two ways to hire customer service reps — as employees or as freelancers. However, they often have to deal with unattractive contract terms that could cause them to get paid for only a portion of the time they work.

Save time and find higher-quality jobs than on other sites, guaranteed. Before negotiating your salary for any job offer, check out tools like Salary.com or Get That Raise to understand your specific market rate. If you have strong views and like to share them, you don’t have to limit yourself to social media diatribes. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. Conduct your own research and seek the advice of a licensed financial advisor. Remote customer representatives make, on average, $10 – $15 hourly.

FlexJobs Is SO Much More Than Just a Job Board

As a remote customer service agent, you need a computer or a laptop with a fast and reliable internet connection. For instance, ZipRecruiter features a customer service agent job at NexRep, where you’re mainly required to answer customer inquiries via phone. Just browse the open job directory and apply to the one that matches your location, skills and preferences. That’s where the responsibilities of remote customer service personnel come into play. Qualified applicants for civil service positions will be invited to take a job-specific exam that may be online, in-person or a combination of both. Once an applicant completes and passes the exam, they will be notified of their final score and will be ranked on an eligible list with other applicants.

Whether you can leverage these connections or not, take the time to explore job boards created specifically for remote work or support roles. These online resources give you a sense of the wide breadth of hiring companies. Subscription services like FlexJobs provide access to scam-free, remote or hybrid jobs from legitimate companies. You can also search over 50 job categories (including customer service) and access exclusive job seeker resources. The average salary in the U.S is around $40,000 per year, but some management roles pay as high as $90,000!

The Qualifications You Need for Remote Customer Service

Remote.co provides job listings that are all remote and have been verified and vetted to be free of scams. Both Remote.co and FlexJobs have a customer service category where you can find the remote customer service job that best fits your needs. Freelance customer service representatives, meanwhile, can schedule themselves and work part time. Generally, the companies that they work through connect customer service representatives with dozens of large companies. Reps get to choose the type of company they want to work with and whether to represent just one company or several. Virtual Vocations offers you customer service jobs with remote or telecommuting options.

• When answering this question, be sure to identify the mistake you made, explain how you addressed the situation, and discuss what you learned from the experience.
• DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation.
• Using general job boards where anyone from anywhere can post a job ad can leave your search results full of scam listings.
• However, they often have to deal with unattractive contract terms that could cause them to get paid for only a portion of the time they work.
• Take the tour to learn more about the benefits of joining FlexJobs.
• Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

Whether you’re a veteran customer service pro or you’re just starting out on your search, we’ve got some tips for how to land a remote customer service job. Remoters is a platform offering digital what is remote customer service nomads various job opportunities, including customer support positions. To get the job, browse the customer service job directory and apply online for the one that matches your skills.

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Salary ranges from minimum wage to $20 an hour, plus benefits. However, if you’re bilingual or willing to go for supervisory positions, you can earn considerably more. If you’re willing to take any customer service job, you’ll have no trouble finding work.